FINESSE HOSTING
is a wholly owned subsidiary of Finesse Technologies. We differ from traditional hosting companies in that we are backed by the strong technical expertise of our parent company. As such, besides providing basic web and email hosting, we offer services, which are ultimately aimed at helping you grow, and grow with the adoption of cost-effective and efficient online systems. Our goal is to make this adoption as painless as possible for you. We take care of all technical intricacies involved.
And we
do it with finesse.
Our data center has been carefully designed so that we are able to provide you with a 99.9% uptime guarantee.
Security
Access to the data center floors is restricted to those holding military grade pass cards. Furthermore, complete access to our floor is only permitted by allowance from the security guards at the front desk, who are there around the clock. You can be safe in the knowledge that only our handful of highly trained, level-three technicians will be allowed within close physical proximity to your server.
Equipment
All of our routers and switches are made by Cisco. Cisco is a tried and true manufacturer and we use nothing but the best, so Cisco is our only choice for all network hardware. We have made major and wise investments with them because we feel that using industry leading equipment that has a proven track record is the best choice, and is well worth the extra expense.
Connectivity
Our connections are the best connections, ran straight into our data center and your servers are the first to get zapped with these unrestrained highways. Our data center utilizes a multi-homed connection. We do not use one carrier nor do we use "cheap" cogent bandwidth. We are connected to TIER 1 providers.
Our main lines are,
UUNET DS-3
XO Communications DS3
and a TimeWarner OC-48
Our bandwidth power is limitless for your account ...only according to your plan.
Note:
OC-48 = 2.488 GG p/s
DS-3 = 45 MB p/s
Power
The power systems in our data center are designed to run uninterrupted even in the unlikely event of a total power outage. All servers are fed with conditioned UPS (Uninterruptible Power Supply) power that will run if utility power fails. The UPS power subsystem is "N+1" redundant with instantaneous fail over in case the primary UPS fails.
Environment
Our data center's HVAC (Heating and Ventilation Air Conditioning) system is "N+1" redundant to ensure that - even in the event of an entire HVAC system failure - there is a duplicate system on standby to take over. An advanced fire-suppression system is in place to prevent any fire from spreading - in the unlikely event that one could start. All cables to servers and routing equipment are securely tied down, and cable racks suspended from the ceiling provide dual routes for all cables.This is so in the event that all cables on a cable rack are cut or burned, packets of data will automatically be routed to a second set of cables on the other side of the data center. We are on top of things, so you are on top.
Climate Control
We have 4 Data Aire air conditioning units that provide optimal conditions for equipment operations. Climate control means that the air conditioning units monitor the temperature outside of the building and compare it to the temperature inside of the building. Of course, it is much more complicated than that description. Basically the important factors are that the temperature is maintained at a balance of the two, and also the humidity, airflow, and cleanliness of the air is monitored. How clean and cool the air is inside of our data center is the reason our servers and yours run so smooth and fast.
Expertise
We invest a significant amount of time and money into our staff to make sure that they are knowledgeable and are capable of helping and handling our customers with patience and care. They also invest a great amount of time and care into us, knowing that they are working with a company that places people first and affordable pricing to get their dreams online. A company is only as good as the people who manage it. A network is only as good as the people who manage it. It all takes teamwork, and expertise.
Monitoring
That talented staff we speak of works around the clock to ensure that our network is operating at the most optimum state. We continually review our collected statistics and with very precise care and attention. We closely watch for traffic trends so that we can react with the proper routing adjustments and bandwidth additions. We choose to have a monitoring system projected on an entire wall and viewable at all times by anyone who walks into our offices.
We reserve the right to revise its policies at any time without notice.